Ben Thanh Restaurant Inc

the service is HORRIBLE...if you work there and you're reading this please listen: -Greet the table -Take drink orders and BRING the drinks within 3-5 min...not ONE HOUR (this actually happened to us, when it was dead!) -Put in the order as SOON as you have it on your paper so the meals come on time -When people order apps, make them come FIRST, not all at the same time unless they ASK you to do this. LEARN how to SERVE TABLES and you will make better money...I'm a server and I have never not tipped...I did not tip! but the food is GREAT :)

Good for Guelph

It is a nice and big restaurant for thai food, food was not bad at all and the service was quick and professional. My pad thai and shrimp chips were fresh and portions were ample.

Worst Restaurant Experience I Have Ever Had

This is the worst restaurant experience I have ever had. I am a vegetarian and allergic to garlic. To begin I was given the wrong drink and then was served pork spring rolls when they said they were vegetable and was not told about the garlic. After I had taken a bite the waitress came up and said that those weren't for me. I then spent the next 10 in terrible pain in the bathroom. When I got back my friends told me that while I was in there they also brought me the wrong entree so they sent it away and got the right one. At the end of the meal and brought me the bill and had the full price of the drink and the entree. I went up to the counter and told them that I was still in horrible pain and that I refused to pay full price. After much complaining they finally took the drink off my bill. I am never going back here again.

I order takeout from here a few times a week for lunch while I'm at work. The food has never been disappointing and portions are good. I rarely ever have to wait for it once I'm there for the pickup. I have dined in there with family once and was very impressed. Portions are slightly larger than takeout and everything arrived fairly promptly. Service was excellent and the atmosphere great. Only thing I would suggest is that they turn the lights up a little. It's a bit too dark when dining there at night.

I'm not sure what all the complainers are doing below, but I most definitely disagree and think that Ben Thanh is the place to go whether it be for a quick fix or a nice dinner out. Their food is great and the selection is incredible. There is so much to offer, I just want to try it all! The service is fantastic. On every occasion that I have visited the restaurant, the servers have been friendly, courteous and very helpful with regards to the menu.