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I agree with the post below, you really do need to be a little more mature! I have been a huge fan of Napolis, the food is delicious, the service is kind and fast, when I cant dine in i often order takeout for the family, if you want real italian food, this is the place for you, Napolis is the real deal!
I have been going to Napolis for over ten years, I am appalled of the comments on this site that one individual has been posting, if you have something bad to say, no need to make up fake accounts and bash a great establishment with lies, there is no need to hate on a bussiness that has been so involved with the community just because you have a feud with an employee, lets all be civil here, time to be mature and act like adults, Napolis is a great, great food and great service, try it sometime you wont be disappointed -Loyal customer, 10 years and counting..
Honestly... DO NOT EVER order their steaks... For our dinner, we had delicious apps, a great wine, my wife's meal was good.... but the rest was a disaster I ordered their steal and the server told me it was 12 oz. and from a special Ontario farm When it arrived, I thought they were kidding. It was a horrible cut, full of hard marble, was at most 3/8" thick and unedible Was basically a bad pan fry steak I didnt even try it, returned it all, was offered another but declined after being told all their steaks were paper thin like this one The worst steak I have ever seen....period...yet they seemed shocked I ended up ordering a quick small pasta so I could eat with my wife There was no apology from any Mgr or Chef but my little pasta was comped....big deal We actually were asked if we would like desert....we left not happy and nobody seemed to care. Visited September 2012
We chose pasta night on Sunday before going to a movie,pasta and dessert, didn't see in very small letters "from", didn't expect a lot of choice but a set menu, no problem with us. But what we got was having to choose from regular menu and add dollars to majority of choices of salads and pasta? Very confusing. Still might be okay if food was good but we got boring bread served cold. Boring tiny salads (extra charge), gelatinous gnocchi, (big extra charge)and to add insult to injury, glass of wine barely half full .some goodwill might have been gained by an extra centimeter of wine. we gave up on dessert, overall very disappointing and very expensive. never again!!
I have been to Napoli's on a number of occasions, and each time both the food and service was exceptional. Whether having a meal with a co-worker, client, or loved one, Napoli's will not disappoint.
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