Derand Motorsports
3.3/5
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Information
Évaluations
Localisation

Marques disponibles

  • hidden hitch,

Langues parlées

  • français,
  • anglais,
Localisation
1231 Newmarket St, Ottawa ON K1B 5N6
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Heures d'ouverture *Horaire des Fêtes

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Évaluations et commentaires - Derand Motorsports

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3.3/5
  • Excellent
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5
2
0
1
4
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    mark5413
    Par

    Made appointment for headlights for 1030. Told to go for lunch and come back. Came ba k at noon and had not even started. Then they did a rush job on it. What ever happened to customer service and do what you say you will?

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    joco0331
    Par

    took our ebike to them to have front tire fixed 3 times only to have it go flat again. and they charged us all times to fix it again took it home and went flat nest day again. finally took it to another place and they found a staple in tire that was making tube go flat all the time which durand could not seem to figure out kept saying tube must be defective. like really and customer service was poor more or less told us they knew what they were doing and would'nt listen to our explaination.

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    Lloyd123
    Par

    I would like to express my gratitude to Andre/his staff for helping set my father up with a cool set of wheels when he gave up his license. My dads three wheel personal mobility scooter makes him feel young and proud to be seen driving around his town. Andre went as far as sharing the scooter with dad to make sure he knew where all the bells and whistles were. The before and after sales service is second to none. Andre and several staff members stopped at nothing to have my dad satisfied.

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    AllisonK489007
    Par

    GREAT Customer service - Amazing work

    WOW I can't believe how amazing the people are at this company. They are very personable and very knowledgeable about the products they sell. They care about their customers, so they are honest and don't try to upsell you, hard to find now a days. It does take a few hours to do the work, so I would suggest leaving your vehicle there and come back, but what do you expect if you want the job done right, professionally and good it is going to take time. The prices are fair and reasonable!!!

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    JoeyL717
    Par

    Recent visit

    I recently visited Derand to upgrade the audio system in my 2013 Dodge Dart SXT. I knew what I was looking for an open air 8" sub and an amplifier to make it kick. We chatted for a bit and I they recommended I spend $100 more and get a better JL Audio amplifier. On the day of the install my amplifier was on back order so they provided me with a Kicker amplifier for about 2 weeks which to me sounded sloppy and I was feeling a little bit of buyer remorse. When my amplifier arrived I booked the appointment the following day to have it installed in about an hour which pleased me as it showed they respected my time. WOW! What a difference in quality! The bass is now precise and crisp and it's just the right amount of "THUD" I was looking for. Very pleased with the parts ordered, and the installation. I will be returning again to Derand if I need any further upgrades in the future.

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