Family Discount Carpet & Furniture Cleaning Repairs and Recovery
1.6/5
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600 Bloor St E, Oshawa ON L1H 3N2
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Prix:

  • 11 $ à 25 $,

Évaluations et commentaires - Family Discount Carpet & Furniture Cleaning Repairs and Recovery

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1.6/5
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    akadesigndotca
    Par

    Rude

    I bought a groupon for up to three rooms and choice of 12 stairs or one hallway - up to 500 square feet. We needed it for ONE 8x10 polyester shag area rug. Nowhere does it say not for area rugs and since I wanted ONE polyester rug cleaned instead of three rooms, I didn't think it would be a problem since I actually wanted LESS square footage cleaned than what the voucher was for. I called to make appointment and was told I was speaking to the owner and she wouldn't accept the voucher for an area rug. When I asked why, she said area rugs cost more and can be made from silk, etc, etc. I said it was one area rug made of polyester. When I tried to explain, thinking she misunderstood me, she was incredibly rude and actually hung up on me! What a terrible way to run a business!

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    mustafanisar
    Par

    COMPLETELY UNPROFESSIONAL and EXTREMELY RUDE!!!!!

    I just had the exact same problem that the other people reported. I wish I had read these reviews before I purchased the voucher for carpet cleaning. My daughter is at Sick Kids and I made special arrangements to come home and move all of my furniture today. Now when they didnt show up, I called back and the girl was absurdly rude. I honestly dont know how these people stay in business. I called the company I bought the vocher through and demanded a refund. I suggest you do the same!

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    anonpjyp
    Par

    Be Carefull with this company

    They constantly sell on Dealfind and do not honour their vouchers. I had an appointement with this company for a voucher purchase and the cancelled and put me back 3 months because I refused to add services. I than cancelled my voucher, due to the fact that I did not want a company with these business ethics in my home.

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    anonpjyp
    Par

    don't even bother

    I won't use this company again and I haven't even come to my house yet, the first appointment I had ( early in the morning) they never showed up and when I called to see they were coming it was hours later when they got back to me...then Tanya called me and said they had me down on another date and didn't know who I talked to (which was her who I made the appoinment with) then my next appointment has been cancelled so I have to reschedule once again....and I called to do so and the "young" child that answered said they would call me back but didnt' take any info from me (so how do they know who to call back) . Its not wroth your time or money to deal with a company like this! I guess its true when they say you get what you pay for!!!

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    shereen1
    Par

    Unreliable, unprofessiona and rude

    I would not recommend dealing with this company. We made an appointment over a week ago, moved all of our furniture out of the rooms and they did not show up. We called them throughout the day to see when they would be coming and no one returned our calls. I finally was told that I would receive a call back at 9pm, this call never came. This company was not apologetic about their unreliability. In addition to this, they took the time to make a comment about the person they were speaking having an accent, if this is such an issue, perhaps you shoudl consider not doing business in the GTA.

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