Doctors are ok at this clinic but receptionist are not professionals, they are rude and I noticed they will make you wait while people they know from their country came later but get seen sooner than you.
i went to see the doctor this afternoon and waiting time is fine then i was called to get inside and so i did. i waited for few minutes inside then the doctor came in. that doctor never introduces himself and he was in a hurry to be out of the door. I ask him to checked my BP and after he storm out the door. He didn't even bother to tell me the result. I was not really satisfied with his performance at all. i will not recommend this doctor at a all.
Aside from very long waiting time (2-3hrs), the front staffs are very rude. I had an OB appointment at 10am but the receptionist told me they don't follow the appointment schedule. I asked what's the point of the appointment, she told me to ask the doctor!
phoned in before driving over to the clinic to see whether I will be accepted. The lady on the phone seemed nice and told me that as long as I arrive before 7:30 PM I'll be able to see the doctor as they close 8-9PM. Upon arrival at 6:50PM, however, the receptionist would not accept me. I've never seen a healthcare office act so unprofessional, rude and cold. Even as I explained to her the situation and the urgency, she told me to leave and ordered the lady I spoke with on the phone to do the same. WOW. I work with health care professionals daily and the lack of respect, interpersonal skills and empathy in this individual was shocking! Wrong career honey. Will never step foot in your "clinic" ever again.
Horrible customer service, they put you on hold and then the phone call drops, the receptionists are rude on the phone.
In person, the wait times are almost always over 1.5 hours, the receptionists act as if they are god's gift to earth. The doctors are average, seem rushed and don't like being talked back to at all. You are treated like an animal at this clinic, would not recommend this place.