The service was horrible. Enough said. If the...
The service was horrible. Enough said. If the owners don't like providing customer service, than they are in the wrong business.
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The service was horrible. Enough said. If the owners don't like providing customer service, than they are in the wrong business.
Looking for a sushi resturant in london is tough. I stubbled upon this one with some friends and we went for dinner. It was generally a good resturant, the food was good. However the prices were a bit high. The waitresses were nice.. but it wasnt until after my meal that things got frusterating. I paid half on visa and half with cash. The way i was brought up was to leave a tip in cash on the table. We were getting ready to go and since i hit NO on the visa tip thing a waiter approuched us and told us how rude we were for not leaving a tip. I explained there was one on the table. But after that I took two of the 5 dollars i had left back. It was rude and uncalled for to assume like that.
Alright for all of those who have not enjoyed this restaurant let me be the first to tell you that you need to give it a second chance. I am a frequent visitor of Ichiban and by far it is my most favourite place to eat. The servers as well as sushi chefs know me by name. I can tell you right now I have waited for service way longer than 15 minutes @ a few other restaurants....if it's really busy, of course it will take a little bit longer to get someone to the table. As for the food....I LOVE IT!!! I think that is pretty much self-explanatory. ICHIBAN rocks!!
Absoutly the best sushi restaurant in London! The service was AMAZING our server Bryan made sure we enjoyed our experience. The layout of the restaurant is very modern compared to other sushi restaurants in London. I would recommend this restaurant to anyone and everyone that enjoys great food and great service. Thanks Ichiban!
I am a regular diner at Ichiban, and I am disappointed to see several negative reviews. Except for one time when I got a different waitress than the 2-3 I usually see working, I have had EXCELLENT meals! They know my regular drink, and my regular Chirashi entree. The waitresses are attentive, the sushi chefs are friendly, the drinks are generous, the owner has brought me "on the house" items from time to time - I find the place homey and comfortable, so I go back as often as possible. The sashimi is fresh, and I've absolutely swooned over the albacore tuna, white tuna, toro, mackerel, and even the salmon. The softshell crab appetizer is plentiful. I highly recommend this restaurant - if you haven't gone, go for lunch as the Chirashi is a very good deal, and comes with miso soup, salad, and refreshing dessert of mandarin orange. Yes, it's busy as heck on Sunday, recommend you go any other day or evening. Ask for So-young if you want an excellent waitress!
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