UPS Customer Centres

I sent a parcel to us on Feb 22. Up till now I cant trace my mail. Although Iam on the phone for several hours. And all the time I get some lame excuses. They tell me that the mail has been proceeded, but they havent uupdated the information, and had some uncontrollable circumstances. Sounds very fishy.

Horrible customer service

PARCEL IS SITTING IN CONCORD SINCE MAY 18,2020. DONT KNOW WHAT ARE THEY DOING WITH IT. WORST SERVICE. WILL NEVER DEAL WITH THEM.

Worst courier service Ive had to deal with. My package has been sitting at the Concord facility since May 4th. Was told it would be delivered May 6th but never showed up. Called this morning and said it was on the truck to be delivered, but checking the UPS website its still sitting in the warehouse....so the Customer Service Rep basically lied. This is a complete joke and UPS should be ashamed of themselves for such horrible service.

Dishonest, unprofessional and exist just to piss off their customers. We were home the entire time due to social distancing and the Covid 19 but frigging driver did not have the courtesy to ring the bell, despite having 2 cars parked on the driveway. Rather just left a note and then after 3 times, shipped to a UPS Customer Centre that is 30km across town when theres an UPS local office 1km from my home.