We have been regular patrons for about 4 years...
We have been regular patrons for about 4 years and always loved the food and service. Recently the quality of both has deteriorated. This week my wife's fish was very watery and "mucky". The waitress asked how the food was and my wife told her. The waitress offered to replace the fish and add some new hot chips. She returned a few mintues later with the same, now cold, meal and indicated that "they" said there was nothing wrong with the fish and it would not be replaced. From then on we were ignored and the bill was rudely "banged" onto the table. As we were leaving I went to talk to the "owners" who told me that there was nothing wrong with the fish and they knew fish for 25 years. I explained that my wife was not satisfied with her meal and the subsequent service and I was told "too bad". There was no apology or offer of a discount - both the "owners" were rude when I complained about their customer service.. Obviously we will never return.