Hardwood Design Center
2.2/5
Ouvert jusqu'à 19:00
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4057 Fairview St, Burlington ON L7L 2A4
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  • 11 $ à 25 $,

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2.2/5
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    joemilink
    Par

    We are currently pursuing legal action

    Horrible customer service and product. If you have a problem with your product you will not be able to find a manager, nobody is ever available at head office, and they take no responsibility for their defective product. They sent somebody from their supplier to my house and he tried to intimidate me into signing a release. I have never before thrown anybody off of my property but would throw this guy again in a second.

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    Macdchri
    Par

    Go anywhere else

    Terrible and slow service, warehouse looks like a garbage bin. After they have your cash, any problems you have are treated with indifference and rudeness. I do renovations for a living and this is some of the worst customer service interactions I've ever had with any retailer and be prepared to wait while they answer cell phone calls mid conversation.

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    anonpjyp
    Par

    Worst Place Ever

    This place is horrible. Do not do business with them. They have extremely horrible service. They have hung up on me when I complained about the poor service instead of dealing with concerns. I would give them a zero if I could

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    anonpjyp
    Par

    Terrible service

    This is probably the worst place to buy hardwood, I purchased 4 boxes of wood and when the guys doing my floors realized that one box was short the owner of the store basically told me that it is not his responsibility to make sure the accurate amount of wood is in the boxes, so basically we had to buy another full box of hardwood at full price. I DO NOT recommend this place to anyone !

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