We were stuck on the 102 halfway between Halifax and Liverpool Oct 10/18.Josh L from Excel towing came through the CAA call I made. He was so friendly and quickly made us both feel at ease, got the SUV up on the flatbed truck in no time (in the dark, and the rain!) and was great company for the whole hour drive home! He was truly east coast friendly, and after he dropped the car at the local garage he dropped us off at home. A terrific experience for something that could’ve been awful!