Damaged my product brought in for warranty service and is not taking liability. When calling regarding the issue, customer service representative, Shan, spoke over me, didn't value my time, and hung up on me twice. I was never rude, spoke in a professional manner. Also, it's strange how all the other reviews here are almost exactly a year apart from each other. Like there's a reminder in someone's calendar at the company to leave a new one almost every year.