Shaw

States that opening hours on saturday are 9.00am to 5.00pm. Was there on july 27th after driving from up island at 10.30am, office CLOSED. Not what I call customer service.

I have been trying to talk to someone in billing for the past 2 days (Nanaimo, BC) I called their local # suggested in their ad 250-760-1999 and put the phone on speaker....for 1&1/2 hours while I worked away on other things. Never did answer!!! This is ridiculous. I am now on hold again and am going to hang up and try going through as a new customer... maybe then I can get them to talk to me.

They keep you on hold for an unnecessarily long period of time, because they do not want to talk to customers ... YES, if you want to START service, but NOT if you are already a customer.

Reliable service, fast internet speeds, customer service at the front desk is always pleasant and knowledgeable.

I'm upset with shaw I had to pay for a show I NEVER WATCH AND i TOLLED THEM THAT IT'S ALL ABOUT THEM GETTING ARE $$$$$$$$$$$$$$$$$$$$$$$$