Drain Pro

The treatment I received by the owner, after asking a billing question, was extremely unpleasant and not professional. His response was not the answer to my question, but instead a long, loud, and really aggressive diatribe. He even mocked me sarcastically, when I said that I didn't understand. I tried to stop him three times, to help redirect him to answering my question. His anger was really misplaced. They've worked at my house six times, but I will find another plumber now.

A Saturday afternoon, with frigid below 0C temps and high winds buffeting us when I see a leak in the exposed sewage line. Called Drain Pro, who sent us a plumber as soon as he could get here. Alex rooted out the line (massive root and frozen blockage!) within an hour and got all running smoothly. Whew! And to top it all off, Alex was extremely friendly and tireless. Especially considering the far from comfortable conditions. Left us feeling safe and relieved! Drain Pro definitely will continue

great service prompt and professional

So unprofessional. Save your money, not worth the headache!

I was quite pleased with the service I received from Drain Pro Plumbing in Victoria BC. I spoke with Jaeson on the telephone who gave me tips on what to do until he got there. He arrived on-time and did a full inspection of my water line and septic system. He gave his recommendation of what to do and why and discussed home insurance coverage. I was so impressed with Jaesons knowledge. I highly recommend Drain Pro for their great service and affordable pricing!