Purolator

Delivery was missed as the driver knocked very lightly once and left within few secs, by the time I realized it was the door, came out to open door, they were gone! I heard the elevator going down. Why does it take more than 24hrs to pick up the package? the note says it will be ready tomorrow after 3:30pm!

Ordered something from Amazon,didn’t know the courier was Purolator. If I knew I wouldn’t place that order which makes me super stressed out about it. Delivery expected on December,31st, still don’t have my item delivered. Had to call 5 times , every time they have different excuses on their bad job. The driver is simply lazy and just stick you the delivery note. Most ridiculous thing is, they came to my building today, able to drop off anyone else’s package except mine!!

out of delivery and never be here for 3 days

Paid 10$ to have it a day early. Home all day and I see a note saying that they were here at 12:30, which is not true. Now I have to wait another day. I cannot call to get ahold of anyone either. Horrible service.

Package was supposed to be here in 2 days. Been 5 days now. I try calling to find out whats going on and their automated phone employee doesnt know how to recognize the buttons your hitting for service. 0/5 stars will be shipping with someone else next time

Delivered today my parcel from amazon and phoned me showing -no caller ID-on the phone, I dont usually answer the call when there is no callerID, and that was from purolator!!! Seriously? why you hiding your caller ID??? Now i have to go to the office to pick it up, but the office work till 7:30 and me too!now have to ask someone to get it for me. Very upsetting and inconvenient...

Would rate 0 stars if possible. I forgo sleep to be awake and alert to recieve packages, yet only 1 out of my last 4 has actually been delivered. Every time the slip says delivery attempted when in reality there was no buzzer from the front or knock on my door. Phoning the locations customer service gets you nowhere; you press 0 to talk to someone and it immediatly says nobodys available and doesnt give the option to hold.

The BURNABY office is the worst in customer service, they have nothing to provide (envelopes, boxes, bill of lading) to help you at the front of store, you need to wait in line for simple preparation material, and the female clerk has zero customer skills. Don’t waste your time, find another Delivery office or Courier

2 times the delivery guy did not come to my home(I was waiting for him the whole day) but marked my delivery as "delivery attempt was made. receiver unavailable." I feel like he was just too lazy to carry up my heavy package. AVOID USING PUROLATOR IF YOU CAN.

Rubbish shipping company