In September I gave the Press Gallery my leather jacket to have cleaned and restored. They sent my jacket to Toronto and told me it would be ready for pickup on October 24, 2017. It is now December 2, 2017 and I STILL HAVE NOT RECEIVED MY JACKET!!! I have called them repeatedly and each time they have told me it will be sent back immediately and yet I still do not have my jacket. I have also asked on several occasions to speak to the manager and have yet to hear back. WORST SERVICE EVER.
Horrible service, I am currently waiting for my leather jacket to be returned to me. They told me it would be ready by October 30th. Nowhere on the receipt does it say it would take another week or 2 for it to be completed. I called to request a discount as this wasn't mentioned in person or on the receipt. I dropped my jacket off end of September. Sharon the lady I spoke with was very rude, and wasn't helpful. I am waiting to receive a call from management to further discuss.