I had wonderful customer service while in the store AND several days later when I had to call. The guys working in there are helpful and accommodating. But, they NEED a dedicated fax line!Lire plus
Always have all my questions answered when I come in. The owner is knowledgable about the products good at helping you find what you want. There is a $50 membership fee but that goes straight back to you once you purchase something. The website is a good place to start looking for items if you want to bronwse, but the store has much more options. Overall great store and have been coming back for many years nowLire plus
After our Dryer started to make loud noises, I called Bens, talked to a very informed gentleman, who set us up with service in two days. Ken, the Tech, arrived on time, looked at the dryer and knew immediatley what the issue was. He took it apart, showed me the issue and gave me a ball Park quote to fix. I agreed and in a short period of time he had repaired the Dryer, and his quote was bang on. It was very reasonable and Ken was great to deal with. I heartily recommend Bens and Ken.Lire plus
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