I purchased some chairs from this company that did not wear well. Within a day of my reporting the matter to Brian, he contacted the manufacturer and requested that I send a photo of the damaged chairs. I did so and within a very short time received a message that the faulty chairs would be replaced and shipped to me at no cost. Brian was prompt, courteous, professional and accommodating - I was very impressed with his service.Lire plus
Owner greeted us at the door and was super friendly. Explained the products and appeared very knowledgeable.
Bought a Napoleon BBQ
Took time with us to complete our purchase. Lire plus
I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great. Lire plus
Because the store is overloaded with merchandise it's challenging to know where, what you need is. I usually I find an employee or especially the manager who seems to know where everything is, and she is VERY willing to help. Terry.Lire plus
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