Love this pet store..great customer service .
My pup is a very picky eater so Brad was very helpful with ordering in the food my pup enjoys..no extra charge.
They also have a very knowledgeable staff who are true animal lovers and listen and guide you thru the concerns you have with a new puppy.
The store is well stocked and if not in store Brad always opens the catolouge to get you exactly what your looking for..Lire plus
Consistently excellent customer service and good quality products. One employee carried my three bags of kitty litter to my car for me even though his shift had already ended. Very good COVID protocol. Lire plus
I love this place. Staff is very knowledgeable and helpful. They have a great selection of snakes, lizards, amphibians and spiders. They always have the feeders I need....I have snakes, lizards, tarantulas and scorpions. I won't go anywhere else. Lire plus
I went in looking for a food that would help with my dogs skin allergies. After a few questions off she went. She explained that it was most likely gluten, soy and corn causing the itching, so she grabbed a Canadian brand called Normans. I also liked that they carry most of the Canadian made food. love this store, you're not a customer, you're family. Lire plus
I've been a customer at the Ruffins location for 25 years.Alot of change over
In staff.Currently the employee's are the best the store has ever had.Your always welcomed and greeted with a curteous smile, your asked how they can help you today, exemplorary service..all staff are knowledgeable, polite, treat you like a human being. Great staff, they should all be given a raise. The store itself has some overpriced items. The Dog grooming department is wonderful, excellent work,!Lire plus
Acana, Orijen, Nature's Harvest, Ist Choice, Wholesome Blend, Lifetime, Oven Baked Tradition Foods, Fromm Family Foods, Kasiks, Firstmate, North Paw, Go & Now Petcurrean Foods, Forza 10, Boreal, Taste of the Wild, Merrick, Wellness, Natural Balance, NutriSource, Farmina Natural & Delicious, Open Farm, Royal canin, Primal, Fussie Cat, Meow & Woof, Zeal Air Dried, Fromm Family Foods, Oven Baked Tradition
PetMax is absolutely amazing. I love supporting small family-owned businesses but this store really makes it easy on the wallet. I have been shopping at this store for over 10 years. The prices are the lowest in town! The staff is amazing and very knowledgable. Plus when I bring in Bentley in he's always spoiled with lots of treats. I would highly recommend checking out this store!Lire plus
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