Anna, I do apologize that you had a bad experience with our spa. I want you to know that we had an ownership change in 2012 so anything purchased before that was with the previous owner. Anything purchased after December 2012 should not be expired. If you have a gift card over 5yrs old it is expired as it was not this businesses gift card. However, we can do something for you. We never want any unhappy customers. If you speak with a manager we will do something for you to make you happy.
I'm sorry that you had a bad experience with us. I know the plaza is empty and a bit run down looking but inside is very clean and well maintained. We recently got all new pedicure chairs and have added the Venus Freeze machine. Please try us again and I can give you a discount on your next service. We have very experienced estheticians, stylists and therapists. I can say with confidence that we get excellent services!