After being told my very cluttered apartment had cockroaches, after my sending photos & spending nearly 3 days arranging service when the company knew I was on very limited time, I received a call when cleaners were to arrive, saying they were afraid to come because of the bugs. Marvellous was aware of the problem for the entire 3 days before calling when I was expecting cleaners to arrive to help me - not so Marvellous!!! Yes, prices are low, but in my case, so was service!