Hair Reflection owner and manager Vera Marchese knows exactly why her salon has been part of the Pickering community since 1986. “It’s our customer service,” she says. “We provide a friendly atmosphere to make people feel comfortable, and we really care about our customers and their families.”
The customer experience starts the second you walk in the door at Hair Reflection. “We have coffee, tea, water or hot chocolate for our clients if they want it. If they’re hungry we have cookies,” Vera says. “It’s about putting clients first before anything else.” The result is a calming and welcoming experience for each and every client; the reason Hair Reflection has been around for as long as it has.
