Have had a few things done there from small maintenance to large work. Honest opinions on what needs done versus could wait. Quotes all been accurate on multiple visits.
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Have had a few things done there from small maintenance to large work. Honest opinions on what needs done versus could wait. Quotes all been accurate on multiple visits.
Rick, Linda and the team are professional and ready to help. I have had my car repaired there. Excellent service. I recently purchased a car and they made the experience seamless I would highly recommend them for either service. Thank you Team Ricky Rackets. L. Mackay a very satisfied client
We are first time customers of Ricky Ratchets Auto and the service and experience was excellent. Our son goes to school in London and we didn’t have a garage to go to and based on reviews we decided to go to Rickys. His evaluation of the problem was very thorough, totally honest and explained our opinions clearly. Rick and Linda were both so kind and we wouldn’t hesitate to bring our vehicle back and with 30+ years in the same location, we would recommend them to anyone in the London area.
I’ve been to Ricky Ratchets twice now. I’ve decided he’s my go-to mechanic now. Consistent, reliable, honest, and reasonable prices.
Very good service and very fast
Honest and reliable service that cares about customers as real people, good problem solving and genuine commitment to customer service even when difficult decisions arise
Very very nice people. I had a tire that kept losing air, gave them a call and they had it fixed within the hour. Great service. If you need your car fixed take it to Ricky Ratchets.
Thanks to Rick and Linda for always giving me excellent service with a smile and a warranty on repairs. You make my life easier.
Excellent service and honest deals
Honest service, stayed late on a Saturday to finish the job. Came in under estimated price. Thank you Rick and crew.
When I dropped my vehicle off, staff was friendly and courteous. My vehicle was repaired in a timely manner and the price was reasonable and as quoted. No hidden costs. Highly recommend Ricky Ratchets Auto Repair.
Thanks to Ricky and his amazing team, I was able to get to my daughters Christmas concert! I came in from out of town and when I experienced issues, Rick was quick to assist and provided a loaner vehicle to get me where I needed to be! Thank you for everything Ricky Ratchets!!
Got a car wash I wasn't expecting. Our car was delivered much sooner than I thought it would be.
Great people and service.
I have always found the staff pleasant, knowledgeable and understanding. They go above and beyond a simple service garage. They make sure I understand why I need the work done and I know I am being treated fairly.
Ricky Ratchets; Impeccable service, it cannot be compared. On family day weekend; Saturday night we had called around looking for quotes on how to fix our leaking radiator. We came across Ricky , who takes the time himself to answer the phone on a Saturday when all the other shops were closed. He did not give us a quote as he wanted to see the car first so he could be accurate. On one of London’s coldest snowiest weekends on the year they promptly had a tow truck come and get our car. Tuesday ca
Unreliable. Changing prices with out notice. Miss inform customers. Do your self a favour. Save some money and go else where. There are better service centers in the area.
Ricky Ratchets did an amazing job for us. The service was excellent and we were treated like royalty.
World class customer service. Rick stands out above any other repair shops. Try them one time to see what I mean.
As a new customer we have been very happy with the service that we have received and will definatly continue to be customers
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