Horrible Service!! Called Ted described the problem about skunk under concrete stairs. Was told "Be there in a couple of hours". Shows up 6 hours later._"Had a problem with racoon removal". Ok no problem assesses problem to set up trap $260 expects payment upfront. Ok no problem. Trap set Friday night. Monday morning trap sprung! Call Ted at 7:30 am. Same line "Be there in a couple of hours". 4 hours later No Ted!!!! I call says busy working at house might rain. I be there when I get there!