So i walk into the vacuum shop looking to replace a part that disconnects the vaccum wand from the motor head, i ask a lady who works there about this and she proceeds not to tell me but yell at me that my vaccum is old and a piece of crap and i will never find a part for it. I was taken back at how she reacted to my quarry about the part and a bit put off on how she redacted, i proceed to ask her not to yell at me and ask her to calm down in her approach, but she yells louder. Never going back!