Banque Scotia

I am furious. I changed my line of credit to a mortgage and the line of credit is zero balance and two months in a row they have taken the money from my bank account, after I was told at bank the money would stop coming out and I phoned and was told the same thing!! I am out of the country and cant get home to retrieve the mail and they refuse just to reverse their error putting money in my account. Further I can't find an email address for them

This is our main branch and we like the hours, the great customer service, and the awesome parking. Our financial advisor here is fantastic. You do need to phone ahead but that is the norm now.

Ok but still

A bit better than the other branch for hours and customer service but still not satisfied. Seems the reps dont like to return calls or call you when your promised to be phoned about something that phone call doesn't come.